Plan with confidence
Share the whole journey and get help with the route, timing, cab options and practical details.
GetMeCab ConciergeYour cab journey,
Your cab journey,
personally managed.
Tell us what needs handling. A travel expert can help shape the journey, verify the booking and stay available until your trip is completed.
- Planning help
- Booking verification
- Support through completion
Prefer to speak?Call the GetMeCab travel deskCall 80103 20000
Why Concierge
More than a booking ID
A journey can involve family, timing, luggage, stops and changing plans. Concierge gives you one place to get those details understood and followed through.
Confirm the right details
We check trip and operator details before asking you to treat the booking as confirmed.
Get help through the journey
If a pickup detail or plan changes, continue the same conversation instead of starting again.
The service
Help throughout your journey
Make the plan workable
Clarify route, timing, cab choice and special requirements.
Know what happens next
Follow booking progress and receive available driver and pickup updates.
Keep one support thread
Reach the team if an agreed detail changes or an issue needs attention.
How it works
One conversation, from planning to completion
The status changes only when the next real action is complete.
- 1Tell us your journey
- 2Review cab options
- 3Submit request
- 4Details verified
- 5Complete payment
- 6Booking confirmed
- 7Pickup updates
- 8Support to completion
ImportantA booking request is not a confirmed booking. Confirmation follows the required verification and successful payment.
Clear handoffs
Technology for speed. People for responsibility.
The planning assistant gathers the basics. A travel expert joins when the request needs judgment, verification or action.
✦Planning assistantCollects trip details and explains options
→●Travel expertReviews details and takes action where needed
Human ownership
Know who is helping you
When a travel expert takes over, the conversation clearly identifies the human support role and next action.
Your travel expertGetMeCab travel desk● Available to review your request
Call 80103 20000Commercial truth
See what is happening with your booking
Requested and confirmed are different states. Clear status prevents you from planning around a cab that is not yet confirmed.
Read the booking expectations →- Request receivedComplete
- Details verifiedComplete
- Payment pendingCurrent
- Booking confirmedPending
- Driver assignedPending
When it helps most
Especially useful when the journey matters
Parents travellingOne place for family to follow details
Pilgrimage tripsStops and timings understood early
Multi-day journeysOne complete itinerary
Group travelCab and luggage needs clarified
Early pickupsClear expectations before travel
PlanningBookingPickupJourney support
If something changes, you won’t have to start again. One support thread carries the context forward.
Before you travel
Clear expectations
Concierge helps manage the journey; it does not turn a request into a confirmation before the required checks and payment are complete.
When is my booking confirmed?
After the required trip and operator checks are complete and your payment succeeds. Until then, the trip remains a booking request.
Who helps after I submit a request?
The planning assistant can gather details. A travel expert joins when verification, judgment or action is needed.
How do I receive driver details?
Available driver and pickup details are shared as your confirmed journey progresses toward pickup.
What happens if my plan changes?
Contact the travel desk in the same support conversation. The team will explain what can be changed.
GetMeCab Concierge
Let’s plan your journey properly.
Share what needs handling. We’ll help organise the details and stay with the journey through completion.